Privacy Policy

Effective April 1, 2026

PipeRich, Inc. ("PipeRich", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account information: Name, email address, password, and company details when you register for an Account
• Payment information: Credit card details and billing address processed through our payment provider
• Communications: Messages, feedback, and correspondence you send to us
• Profile data: Preferences, settings, and other information you choose to provide

1.2 Information Collected Automatically

When you use our Services, we automatically collect:

• Usage data: Features accessed, pages visited, and actions taken within the Services
• Log data: IP address, browser type, operating system, referring URLs, and timestamps
• Device information: Hardware model, operating system version, and unique device identifiers
• Cookies and tracking technologies: Session identifiers, analytics data, and preferences

1.3 Information from Third Parties

We may receive information about you from third parties, including:

• Authentication providers (e.g., Google, GitHub) when you use single sign-on
• Business partners who refer customers to our Services
• Publicly available sources when we conduct due diligence

2. How We Use Your Information

We use the information we collect to:

• Provide and improve Services: Operate, maintain, and enhance our Services and develop new features
• Process transactions: Handle billing, payments, and account management
• Communicate with you: Send transactional emails, product updates, security alerts, and support messages
• Personalize experience: Tailor content and features based on your preferences and usage patterns
• Ensure security: Detect, prevent, and address fraud, security incidents, and technical issues
• Comply with legal obligations: Meet our legal and regulatory requirements
• Analytics: Understand usage patterns to improve our Services

3. Information Sharing

We do not sell your personal information. We share your information only in these circumstances:

3.1 Service Providers

We share information with third-party vendors who perform services on our behalf, such as cloud hosting, payment processing, email delivery, and analytics. These providers are contractually obligated to use your information only to provide their services.

3.2 Business Transfers

If PipeRich is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change.

3.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect the rights, property, or safety of PipeRich, our users, or the public.

3.4 With Your Consent

We may share your information with third parties when you have given us your explicit consent to do so.

4. Data Retention

We retain your information for as long as your Account is active or as needed to provide you with our Services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

When you close your Account, we will delete your personal information within 30 days, except where retention is required by law or legitimate business interests.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Portability: Request a machine-readable copy of your information
• Objection: Object to certain processing of your information
• Restriction: Request that we restrict processing of your information

To exercise these rights, contact us at privacy@piperich.com. We will respond within 30 days.

6. Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest, access controls, regular security audits, and employee training.

No method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your information but cannot guarantee absolute security.

7. International Transfers

PipeRich is based in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. We take steps to ensure that international data transfers comply with applicable data protection laws, including using Standard Contractual Clauses approved by the European Commission.

8. Children's Privacy

Our Services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. For material changes, we will provide additional notice via email or a prominent notice on our website.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

PipeRich, Inc. Privacy Team Email: privacy@piperich.com

For EU residents, you may also contact our Data Protection Officer at dpo@piperich.com.